If you dread the thought of calling to change an airline ticket or negotiate your internet bill, a new artificial intelligence tool may provide a solution. DoNotPay, which offers an assortment of ...

Remittances are a multibillion-dollar economy you’ve probably never considered. According to the World Bank, emigrants from low- and middle-income countries sent over $669 billion back to their home ...

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

Google is looking to make marathon customer service calls a little more bearable. It can call customer service on your behalf, then call you back with a rep on the line. The feature is currently in ...